Jabra Direct (1.0):
- Jabra Direct will no longer be updated, but you can still use it.
- New updates for Jabra products will only be released in Jabra Direct 2.0.
- New Jabra products will only be present in Jabra Direct 2.0.
Jabra Suite for Mac:
- Jabra Suite for Mac will no longer be updated, but you can still use it.
- New updates for Jabra products will only be released in Jabra Direct 2.0.
- New Jabra products will only be present in Jabra Direct 2.0.
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The video narration is in English. When a video is playing, you can optionally turn on/off English subtitles by clicking the CC button 
in the bottom toolbar (or pressing “C” on your keyboard). The subtitles may either be verified by Jabra or auto-generated by YouTube.
Please note that translated subtitles, verified by Jabra, may be available in Chinese (Simplified), French, German, Japanese, or Spanish. To see available translated subtitles, click the Settings icon 
, go to Subtitles/CC, and then select the preferred language.
Read the full release note for Jabra Direct here.
In this section you can find firmware and, if applicable, software for updating your Jabra device. You can update some Jabra devices directly using the firmware file. Updating other Jabra devices may require installing Jabra software.
The relevant firmware file and software download will be available here.
The following images show where to find your product serial number.