Get support for Jabra Biz 2400

The worldwide Microsoft 365 outage is affecting our ability to receive and respond to emails promptly.
We're working through the backlog and appreciate your patience.

Get started using your product

Support resources

Documents

FAQs

Firmware and software

Latest release notes

Release date:
October 10, 2014
Release version:1.45
Details
- Fixed issue with volume control synchronization on Windows 8 & 10
- Stability improvements on Windows 8 & 10 platforms
Release date:
Release version:1.42
Details

SW version 1.42

Support for USB 3.0 ports
Release date:
Release version:1.41.0
Details

SW version 1.41.0

This is the official SW release for:

Biz 2400 USB with the following product numbers
- 2499-829-104
- 2499-829-105
- 2496-829-104
- 2496-829-105
- 2499-823-104
- 2499-823-105
- 2496-823-104
- 2496-823-105
No known issues in this software.

Version 1.41.0 fixes
- Improved stability
- Option to disable functions through Jabra Direct
Jabra Direct

Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Biz 2400 USB by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

Jabra Xpress

Future proof your Jabra USB audio device investment. Install and update multiple Jabra Biz 2400 USB within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

Complete release history

Find the serial number

Contact Jabra Support

How to
Wear and change the wearing style
How to
Change the ear cushions
Jabra Biz 2400 USB headset
How to use with softphone
How to
Keep your headset working

Find more videos on Youtube

Warranty check

See the warranty coverage for your product

Jabra ServiceNet

Manage your warranty replacements and returns in our online self-service portal

Warranty terms

Read our warranty and service information for business products

Product registration

Get news from Jabra, offers and tips sent directly to your inbox

Accessories