Jabra Logo
Jabra Logo

Get started using your product

Support resources

Documents

Loading component...

FAQs

Loading component...

Firmware and software

Loading component...

Latest release notes

Loading component...

Find the serial number

Find your product serial number before checking the warranty.

Contact Jabra Support

Warranty check

See the warranty coverage for your product

Jabra ServiceNet

Manage your warranty replacements and returns in our online self-service portal

Warranty terms

Read our warranty and service information for business products

Product registration

Get news from Jabra, offers and tips sent directly to your inbox

Accessories

  • Jabra Evolve 20/30/40/65 Neoprene Pouch

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

  • Jabra Evolve Leather Ear Cushions (Evolve 20SE/30/30II/40/65)

    x xxx,xx xx(x xxx,xx xx x xxx xxx)
  2. Jabra Evolve 30

About us

  • Our Story
  • Careers
  • Sustainability
  • News and press releases
  • Read our blog
  • Case studies
  • Our Story
  • Careers
  • Sustainability
  • News and press releases
  • Read our blog
  • Case studies

Support resources

  • Product support
  • User manuals
  • Bluetooth pairing guides
  • Compatibility Guide
  • How-to videos
  • Accessories
  • Identify your product
  • Self Service Repair
  • Product support
  • User manuals
  • Bluetooth pairing guides
  • Compatibility Guide
  • How-to videos
  • Accessories
  • Identify your product
  • Self Service Repair

FAQs

  • Bluetooth vs. DECT
  • How wireless headphones work
  • What is a good headset for iPhone?
  • What is a good headset for Skype?
  • Are Bluetooth headsets safe?
  • What is Spatial Sound?
  • Bluetooth vs. DECT
  • How wireless headphones work
  • What is a good headset for iPhone?
  • What is a good headset for Skype?
  • Are Bluetooth headsets safe?
  • What is Spatial Sound?

Get in touch

  • Contact Jabra Sales
  • Online Store Support
  • Contact Jabra Support
  • Register your product
  • Warranty terms
  • Become a Reseller
  • Enterprise end of life policy
  • Developer Zone
  • Contact Jabra Sales
  • Online Store Support
  • Contact Jabra Support
  • Register your product
  • Warranty terms
  • Become a Reseller
  • Enterprise end of life policy
  • Developer Zone
GN logo
  • Trademarks
  • Safety and Warning
  • Cookie Policy
  • Change Cookie Consent
  • Declarations of Conformity
  • Commercial Disclaimers
  • Privacy Policy
  • Security Center
  • Open Source Licenses
Document
Data sheet
Language
EnglishEnglish
Type
pdf
Size
2.8 MB
Download
Document
Quick start guide
Language
EnglishEnglish
Type
pdf
Size
2.1 MB
Download
  • All categories
Do I have audio and call control on my Jabra device when I use it with computer softphones on the Linux operating system?
Do Jabra headsets protect my hearing?
How do automatic firmware updates work in Jabra Direct?
How do I change the ear cushions on my Jabra Evolve headband?
How do I clean my Jabra product?
Showing 5 of 53
File
Firmware
Platform
WindowsWindows
Language
EnglishEnglish
Release date
2021/04/14
Version
4.3.1
Download
Release note
File
Jabra Direct
Platform
macOSmacOS
Language
EnglishEnglish
Release date
2026/02/12
Version
6.27.03702
Download
Release note

  • Release date:

    April 15, 2021
    Release version:4.3.1

    Details

    • Performance and stability improvements

  • Release date:

    August 24, 2020
    Release version:4.1.0

    Details

    • Updated: Microsoft Teams certification for the Skype for Business variant
    • Performance and stability improvements

  • Release date:

    July 13, 2020
    Release version:3.8.0

    Details

    • Updated: added support for new Evolve 20/20SE USB-C variant
    • Updated: performance with mobile phones
    • Performance and stability improvements

  • Release date:

    May 21, 2019
    Release version:3.7.0

    Details

    • Performance and stability improvements

  • Release date:

    March 06, 2019
    Release version:3.6.0

    Details

    • Performance and stability improvements

  • Release date:

    December 12, 2016
    Release version:3.0.0 Value Pack 2

    Details

    Enhancements:

    • Feature and stability improvements
    • Support for EU/US Noise At Work and G616 guidelines with the Jabra Direct 3.6, and Jabra Xpress service release 13.

    Jabra Direct
    Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Evolve headset by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

    Jabra Xpress
    Future proof your Jabra USB audio device investment. Install and update multiple Jabra Evolve headsets within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

  • Release date:

    Release version:2.0.0

    Details

    • Reject call unmute issue
    • Alcatel Open Touch unmute fix.

  • Release date:

    Release version:1.26.0

    Details

    • Error corrections.

  • Release date:

    Release version:1.0.0

    Details

    Inital release

    Jabra Direct
    Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Evolve by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

    Jabra Xpress
    Future proof your Jabra USB audio device investment. Install and update multiple Jabra Evolve within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

Complete release history