Materiały dotyczące wsparcia
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- Oprogramowanie Jabra Direct w wersji 3.x i wcześniejszych nie będzie już aktualizowane, ale nadal będzie można z niego korzystać.
- Oprogramowanie Jabra Suite dla Mac nie będzie już aktualizowane, ale nadal będzie można z niego korzystać.
- Produkty Jabra i aktualizacje będą udostępniane wyłącznie w najnowszej wersji aplikacji Jabra Direct.
- Nie można jednocześnie zainstalować i używać wielu wersji aplikacji Jabra Direct. Zainstalowanie oprogramowania Jabra Direct w wersji 4.x lub nowszej spowoduje automatyczne odinstalowanie wcześniejszych wersji oprogramowania Jabra Direct i pakietu Jabra Suite dla komputerów Mac.
Najczęściej zadawane pytania
- Wszystkie kategorie
Co to jest Jabra Direct?Na jakim systemie operacyjnym działa Jabra Direct?Jak można skonfigurować telefon programowy BroadSoft UC-One (lub telefon oparty na BroadSoft UC-One), aby umożliwić zdalną kontrolę połączeń z urządzenia Jabra?Jak działają automatyczne aktualizacje oprogramowania sprzętowego w aplikacji Jabra Direct?Jak można skonfigurować telefon programowy CounterPath Bria, aby umożliwić zdalną kontrolę połączeń z urządzenia Jabra?
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Oprogramowanie układowe i oprogramowanie
Plik
Jabra Direct
Platforma
Język
Data premiery
2026/09/30
Wersja
8.3.26701
Plik
Jabra Direct
Platforma
Język
Data premiery
2026/09/30
Wersja
8.3.26701
Informacje o najnowszej wersji
Data premiery:
Wrzesień 30, 2026Wersja wydania:8.3.26701Fixed:
- An issue with error code 27 when trying to update Jabra Evolve2 50
- An issue where Jabra PanaCast 50 could be stuck in firmware recovery mode
Data premiery:
Sierpień 24, 2026Wersja wydania:8.2.23201New Features:
- Added support for Jabra Evolve3 45.
- Added support for Jabra Evolve3 65.
- Added support for Jabra Evolve3 65 Flex.
- Added support for Jabra PanaCast 40 VBS in BYOD mode only.
- Added compatibility support for macOS 27, including improved camera permission handling.
- Improved Bluetooth device pairing reliability, including BLE connection handling.
Updated:
- Updated the Zoom plugin for Windows and macOS.
Fixed:
- Fixed a framing issue when using a limited field of view with Multi-Stream Dynamic Composition.
- Fixed an issue where firmware updates could fail when Jabra Speak2 75 had no battery remaining or a critically low battery level.
- Fixed an issue where adjustments made using the Jabra PanaCast 20 camera controller were not applied to the camera.
- Fixed an issue where release note links did not open correctly when a device was connected using native Bluetooth.
- Fixed an issue where devices were not detected in the app after Windows 11 resumed from sleep.
- Improved reporting of network connection errors to avoid misleading messages caused by network misconfiguration.
- Fixed an issue where the Auto Start Jabra Direct option was incorrectly displayed for managed Jabra Direct users.
- Fixed an issue where Jabra PanaCast U30 touch control settings were not displayed.
- Improved device attachment handling in failure scenarios.
Security Updates:
- This release includes security improvements, including strengthened process isolation and enhanced security for cross-process communication.
Data premiery:
Maj 27, 2026Wersja wydania:8.1.14601New Features:
- Added support for Jabra PanaCast U30.
- Added a new user experience when no device is connected to Jabra Direct.
Updated:
- Removed support for Windows 32-bit client install. Please see supported OS versions at Jabra Direct.
- Updated the user experience to make it easier to pair a new headset with a Link 370, Link 380 and Link 390 dongle.
- Updated Zoom plugin for Windows and macOS.
- Updated multiple subcomponents for Mac to support Apple Silicon processors.
Fixed:
- If accidently unplug a device during firmware update and reinserting the device to the USB port, Jabra Direct could continuously display error code 18.
- Rosetta warning pop up on macOS has been resolved.
Security Updates:
- Addressed the vulnerability related to CVE-2025-22871
- Addressed the vulnerability related to CVE-2024-24790
- Addressed the vulnerability related to CVE-2023-24531
- Addressed the vulnerability related to CVE-2023-29827
Data premiery:
Luty 12, 2026Wersja wydania:6.27.03702New Features:
- Added support for Jabra Evolve3 75
- Added support for Jabra Evolve3 85
Fixed:
- In rare cases certain characters could cause Jabra Direct not to display the products correctly
Data premiery:
Grudzień 04, 2025Wersja wydania:6.26.32801Fixed:
- Jabra PanaCast 50 was not recognized by Jabra Direct in certain scenarios.
Data premiery:
Październik 30, 2025Wersja wydania:6.25.29101New Features:
- Co-existence with Jabra Plus for Jabra PanaCast 50
- If a Jabra PanaCast 50 is enrolled and managed via Jabra Plus, it is not possible to make firmware updates or change settings.
Security Updates:
- Addressed the vulnerability related to CVE-2025-7783
- Co-existence with Jabra Plus for Jabra PanaCast 50
Data premiery:
Lipiec 31, 2025Wersja wydania:6.24.20901New Features:
- User notifications regarding changes that affect the privacy protection of personal information when the PanaCast 50 is configured over Wi-Fi using WEP, WPA, or open networks.
Fixed:
- The Jabra Direct startup setting on computers was visible to end-users when configured via Jabra Xpress.
Minor performance and stability improvements
Data premiery:
Czerwiec 11, 2025Wersja wydania:6.23.16101Fixed:
- Resolved an issue that caused excessive network calls from Jabra Direct to the backend.
- Fixed a softphone plugin issue that could, in some cases, lead to high CPU usage.
Data premiery:
Kwiecień 29, 2025Wersja wydania:6.22.11401New Features:
- Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.
Updated:
- Zoom plugin upgraded to the latest version.
- Enhanced the firmware update process for smoother operation.
Fixed:
- Resolved an issue where SideTone could disappear under specific conditions for certain devices.
- Corrected an error where return code 18 was incorrectly displayed during firmware updates, preventing the update from proceeding.
Security Updates:
- Addressed the vulnerability related to CVE-2025-2783.
Minor performance and stability improvements
Data premiery:
Styczeń 23, 2025Wersja wydania:6.21.01701Fixed:
- Resolved an issue giving false positive notifications in certain antivirus programs