Jabra Engage 65 | Stereo and Mono | Professional wireless headset

Technical specifications

Download

Technical specifications Data sheet

Audio
- Speaker frequency range
  
  40Hz-16kHz
- Microphone frequency range
  
  100 Hz to 7.3 KHz
- Speaker bandwidth - Music mode
  
  40 Hz to 16k Hz
- Certifications
  
  CE, CB, FCC, IC, NOM, NTC, EAC, PSB, ICASA, TELEC, SIRIM, ACMA, NZ Telepermit, UL. Zoom-certified.
Fit & Comfort
- Headset form factor
  
  Head band, Neck band as accessory (Mono)
Ease of Use
- Intuitive audio control
  
  Answer/end call - reject call - volume control
- Voice / Mute
  
  Yes
- Busy Light
  
  Integrated red light on the microphone tip and the headset, activated when on a call or manually by the user when busy, to act as a “do not disturb” signal
Battery
- Talk time
  
  Up to 13 hours
- Charging time
  
  30 min for 40% charge
  90 min for 100% charge
Connectivity
- Connectivity
  
  Desk phone & softphone (PC)
- Connection (mini jack, USB, etc)
  
  Micro USB, RJ-9 for handset, RJ-9 for desk phone audio, RJ-45 for AUX
- DECT device
  
  Yes
- NFC
  
  No
- Bluetooth device
  
  No
- Operating range (up to)
  
  Up to 150m/490ft
- Headset bandwidth
  
  Narrowband and wideband.
  Optimized for music (when not in call)
General
- Box content
  
  Headset, base, power supply, USB cable, desk phone cable, documentation, Quick start guide
- Main unit dimensions (W x D x H)
  
  Base: 93 x 90 x 106mm
  Headset: 141 x 32 x 169mm (Duo), 147 x 32 x 169mm(Mono)
- Headset weight
  
  83g(Duo) 57g(Mono)
- Security
  
  DECT Security Step C & using FIPS approved algorithms for key generation, payload encryption and authentication
- Warranty
  
  North America: 1 year limited warranty
  Europe/APAC: 2 year limited warranty
- Jabra Direct
  
  Yes
- Operating Temperature:
  
  -10° to + 55° C

Delivery times

Express

1 business day

Fast

2 business days

Standard (Free)

3-5 business days

Returns

The Jabra store offers a 30-day money back guarantee, which starts from the date the product is shipped

Return a product Contact support

Warranty

This product comes with a 180 day warranty against defects, rain and dust.

View the warranty terms

What are refurbished products?

The product has been professionally restored to working order by Jabra. This means the product has been inspected, cleaned, and repaired to meet our specifications and is in excellent condition. The product could have minor cosmetic blemishes. All products come with manual and accessories and fully backed by our 180 day warranty. Most of the products comes in a shipping friendly bulk packaging. Shop refurbished Jabra products with confidence.

Work away from the desk and still maintain a wireless connection that won’t let you, or your customers, down.

Download Density Whitepaper

Enjoy superior sounding calls, even in busy offices with many wireless devices.

Hear the difference compared to other wireless headsets facing density issues.

Play demo Pause demo

Engage 65

Other Headset

Sound demo is for illustration only. Actual experience may vary.

Up to 150 meters / 490 feet DECT wireless range

Up to 3 times more users in the same office space

Use as a corded headset

Enjoy the best of both worlds, with the option to work wirelessly or corded. Use a regular micro USB cable or choose a recommended Jabra USB cable accessory to work corded.*

_{* When used as a corded device, the headset does not support headset call controls or busylight functionality.}

Meets Skype for Business Open Office requirements.

Constant sound levels throughout the day.

Keep the sound level at a comfortable and consistent level throughout the day. Simply set the volume on your headset to your preferred level, and every call will be initiated at the desired sound level for all day comfort

Incoming call sound level User preferred sound level

Takes security in wireless calls to the next level.

Patented pairing. 256-bit AES encryption. 128-bit authentification. DECT Security Level C.

Unique pairing security through Jabra-patented technology.

Authentication between headset and base is established with 128-bit level technology compared to the category standard 64-bit.

The wireless connection is secured using 256-bit AES encryption – giving a line of defense that goes beyond that of DECT Security Level C.

Download Security Whitepaper

Busylight off

Busylight on

All day battery life.

Up to 13 hours' talk time - and when you do need to charge, the fast charge feature powers the headset to 40% in just 30 mins.

Charge time 40% after 30 min 100% after 90 min

Talk time Up to 13 hours

Softphone

Deskphone

Modern base, small footprint.

Easy to use with one-touch buttons for answer, end and mute call functionality. With battery life and connectivity indicators.

Simple to set up

The voice-guided menu will help you connect the headset to your computer or desk phone.

Effortless docking, every time

The micro-USB charger in the base makes it easier to dock the headset correctly in one simple action and ensure it is charging.

Easy hot-desking

Pair your headset to a different Engage 75 or 65 Mono/Stereo base when using a different desk.

Headband (Stereo)Play video

Headband (Mono)Play video

Neckband (Mono)Play video

_{The neckband is available as an optional accessory for Engage 65 Mono.}

Answer/End Call button

Mute/Unmute button

Volume controls

Easy to use base with one-touch buttons

Rich call analytics

The Jabra Engage wireless headsets leverage Jabra software* to enable IT managers to drive customer satisfaction with data driven decisions.

_{* Jabra Xpress and Jabra SDK}

Use Jabra SDK for:

Background noise levels
Audio exposure
Speech analytics
Busylight customization
Headset interaction logging

Jabra SDK

Use Jabra Xpress for:

Background noise levels
Audio exposure

Jabra Xpress

Hearing Protection

Jabra Engage Wireless features high levels of hearing protection which is key for heavy users. This includes PeakStop™ which eliminates potentially harmful sudden sound spikes; Intelligent Acoustic Shock protection which removes potentially harmful sounds; and IntelliTone™ 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Download Hearing Protection Whitepaper

Engineered to deliver more power for your conversations.

40 engineers spent more than 115,000 hours in Research and Development to create the world's most powerful professional wireless headset, registering 4 unique patents to Jabra in the process.

See how Jabra Engage can help improve customer satisfaction

Wireless headset ROI calculator

Unleashing your callcenter agents with wireless headsets is a good investment. Not only will agents feel better equipped to manage and close their customer conversations more effectively, they will also feel more self-reliant.

Wireless headsets will also compliment your agent retention strategy, since we know from experience this is a lever for higher employee satisfaction.

Number of employees getting a HS

Est. daily talk time (minutes)

Average monthly salary of the employees who will get a HS

Average Headset Cost

Productivity savings per hour

$ O

Total investment

$ 0

ROI

0 days

View sources

Jabra Call Center Study, January 2016
General info

At one with the universe (of phones and platforms)

Our contact center headsets plug-and-play with over 10,000 traditional desk phones. They’re also compatible with most softphone web clients and contact center platforms including Cisco, Avaya, and Genesys Cloud. Wherever you’re at in your digital transformation, we’ll meet you there. See which of our headsets work with your phones or platform in our compatibility guide.

Check the full compatibility guide

Microsoft Teams

Zoom

Works With Chromebook

Frequently asked questions

What devices can it connect to?

Jabra Engage 65 provides simultaneously connection to up to two devices. It can connect to 1 USB device (desk phone or softphone) and 1 analog phone.

How long does its battery last?

Offers up to 13 hours talk time, depending on usage, and a fast charge option delivering 40% battery in just 30 minutes.

What is the wireless range from the base?

Jabra Engage 65 delivers superior wireless connectivity to a range up to 150 m/490 ft, enabling 3x more users in the same office space – with no loss in connection quality.

How can I use the Engage 75/65 as a corded headset?

Prerequisites

Firmware version 2.0.5

If you have installed firmware version 2.0.5 or later (Jabra Direct version 4.x or later is required to install the firmware update), you can use your Jabra Engage 65/75 wireless headset as a wired USB audio device.

To use your headset as a wired USB audio device, use one of the following options:

Option 1
1. Insert the USB cable into a USB port on the computer.
2. Press and hold the volume up (+), volume down (-), or Mute button.
3. Insert the USB cable into the headset.
4. The headset LED will flash green. When it stops flashing, release the button. You can now select the Jabra Engage 65/75 as an audio device on the computer.

Option 2
1. Insert the USB cable into the headset.
2. Put the headset on.
3. Press and hold the volume up (+), volume down (-), or Mute button.
4. Insert the USB cable into a USB port on the computer.
5. When you hear the power-on tone in the headset, release the button. You can now select the Jabra Engage 65/75 as an audio device on the computer.

The headset will return to DECT mode after 5 seconds if the USB wired mode is not established.

To change your headset back to a wireless connection, disconnect the USB cable from the headset. The headset will automatically reconnect to the base when it is within range.

Note
When your headset is connected as a wired USB audio device, call controls and the busylight feature on the headset are not supported.

Does it work with Skype for Business?

Yes. Besides, Jabra Engage 65 mono and stereo meet Skype for Business Open Office requirements, a Microsoft standard for customers requiring the best headsets for voice transmission.

Does it work with Mac and PC?

Yes, it works with both PC and Mac.

How secure is it?

DECT standard security protects against wireless intrusion. Jabra Engage 65 has features going beyond DECT secure Level C, which provides the highest protection.

Can it be used in a hot–desking environment?

Yes. Hot-desking, where multiple users share one base, is easy because Jabra Engage 65 mono and stereo can use the same base unit.

For more frequently asked questions, please visit the Jabra Engage 65 support page.

Compatibility guide

Deskphone

Softphone

Mobile/Tablet

Can't find your device?

Select manufacurer

Select your deskphone

Select manufacurer

Select your softphone

Select manufacurer

Select your mobile/tablet

Contact Sales

Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

Our sales experts are ready to help

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

* Relates to Jabra Engage 75/65 Stereo and Mono variants. February 19, 2018. See facts on Jabra.com/commercial-claims

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Technical specifications

Download

Delivery times

Returns

Warranty

Accessories

What are refurbished products?

Enjoy superior sounding calls, even in busy offices with many wireless devices.

Use as a corded headset

Constant sound levels throughout the day.

Takes security in wireless calls to the next level.

Unique pairing security through Jabra-patented technology.

All day battery life.

Modern base, small footprint.

Simple to set up

Effortless docking, every time

Easy hot-desking

Rich call analytics

Use Jabra SDK for:

Use Jabra Xpress for:

Hearing Protection

Engineered to deliver more power for your conversations.

Wireless headset ROI calculator

$ O

$ 0

0 days

At one with the universe (of phones and platforms)

Frequently asked questions

Compatibility guide

Select manufacurer

Select your deskphone

Select manufacurer

Select your softphone

Select manufacurer

Select your mobile/tablet

Compatible products:

Contact Sales

Apply for a free trial

Immediate sales assistance

Need technical support?

Our sales experts are ready to help

Apply for a free trial

Immediate sales assistance

Need technical support?

Compare models

Product support