The partnership between Jabra and AudioCodes means IT now have access to enhanced device management. Every Jabra USB headset, including wireless headsets and speakerphones, with Skype for Business and Teams certification now work with AudioCodes’ OVOC™ software solution.
IT departments receive a real-time view into service availability, with incidents ranked based on business impact for fast resolution.
IT departments gain key service information based on 3 KPIs, with trends and drill downs.
IT departments use multi-vendor single-pane-of-glass support to configure Jabra headsets across sites, and can utilize a firmware update mechanism.
IT departments get actionable guidance to pass on to end users when they call about voice issues.
AudioCodes is a global company manufacturing and selling advanced VoIP and converged VoIP and data networking products, applications and professional services to enterprises and service providers. With more than 25 years of expertise, AudioCodes now operates in +100 countries.