Adding Jabra headset analytics to the CallStats.io WebRTC call quality management solution enables IT professionals and contact centers to easily monitor and troubleshoot call quality issues, directly from the CallStats.io interface.
Amazon Connect & Twilio Flex.
Jabra headset metrics are captured in real time during every call. Support teams receive notifications from CallStats.io when Jabra metrics cross defined thresholds for background noise and unsafe output.
Founded in 2014 and based in Helsinki, Finland, the callstats.io SaaS product helps software developers quickly set up, build, and scale communications applications by monitoring and managing the WebRTC performance of each end point in real-time.