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Jabra Engage 65
Engage 65

 *

  • Industry-leading wireless performance and density.
  • Advanced noise cancelling microphone for crystal clear calls.
  • All day talk time and integrated busylight.
  • Can also be used as a corded device
Buy now  Contact Sales
Jabra Engage 65 Stereo on Charging Stand
Jabra Engage 65 Stereo Front
Jabra Engage 65 Stereo Side image
Jabra Engage 65 Mono

 

 

Work away from the desk and still maintain a wireless connection that won’t let you, or your customers, down.

 

Enjoy superior sounding calls, even in busy offices with many wireless devices.

Hear the difference compared to other wireless headsets facing density issues.

Play demo Pause demo
Engage 65 Other Headset

Sound demo is for illustration only. Actual experience may vary.

Up to 150 meters / 490 feet DECT wireless range
Up to 3 times more users in the same office space

Use as a corded headset

Enjoy the best of both worlds, with the option to work wirelessly or corded. Use a regular micro USB cable or choose a recommended Jabra USB cable accessory to work corded.*

* When used as a corded device, the headset does not support headset call controls or busylight functionality.

 

 

 

Meets Skype for Business Open Office requirements.

Jabra Engage 65 Stereo

Constant sound levels throughout the day.

Keep the sound level at a comfortable and consistent level throughout the day. Simply set the volume on your headset to your preferred level, and every call will be initiated at the desired sound level for all day comfort

Incoming call sound level User preferred sound level

 

 

 

Busylight off
Busylight on

All day battery life.

Up to 13 hours' talk time - and when you do need to charge, the fast charge feature powers the headset to 40% in just 30 mins.

Charge time 40% after 30 min 100% after 90 min
Talk time Up to 13 hours

 

 

 

Softphone
Deskphone

 

 

 

Headband (Stereo)Play video
Headband (Mono)Play video
Neckband (Mono)Play video
The neckband is available as an optional accessory for Engage 65 Mono.

 

 

 

Answer/End Call button
Mute/Unmute button
Volume controls
Easy to use base with one-touch buttons

Rich call analytics

The Jabra Engage wireless headsets leverage Jabra software* to enable IT managers to drive customer satisfaction with data driven decisions.

* Jabra Xpress and Jabra SDK

 
Call Analytics on a computer

Use Jabra SDK for:

  • Background noise levels
  • Audio exposure
  • Speech analytics
  • Busylight customization
  • Headset interaction logging
Jabra SDK
Call Analytics on a computer

Use Jabra Xpress for:

  • Background noise levels
  • Audio exposure
Jabra Xpress

Hearing Protection

Jabra Engage Wireless features high levels of hearing protection which is key for heavy users. This includes PeakStop™ which eliminates potentially harmful sudden sound spikes; Intelligent Acoustic Shock protection which removes potentially harmful sounds; and IntelliTone™ 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Download Hearing Protection Whitepaper

Engineered to deliver more power for your conversations.

40 engineers spent more than 115,000 hours in Research and Development to create the world's most powerful professional wireless headset, registering 4 unique patents to Jabra in the process.

See how Jabra Engage can help improve customer satisfaction

Wireless headset ROI calculator

Unleashing your callcenter agents with wireless headsets is a good investment. Not only will agents feel better equipped to manage and close their customer conversations more effectively, they will also feel more self-reliant.

Wireless headsets will also compliment your agent retention strategy, since we know from experience this is a lever for higher employee satisfaction.

Productivity savings per hour

$ O

Total investment

$ 0

ROI

0 days

  • Jabra Call Center Study, January 2016
  • General info

Technical specifications

Jabra Engage 65

Download

  • Audio
    • Speaker frequency range
      40Hz-16kHz
    • Microphone frequency range
      100 Hz to 7.3 KHz
    • Speaker bandwidth - Music mode
      40 Hz to 16k Hz
    • Certifications
      CE, CB, FCC, IC, NOM, NTC, EAC, PSB, ICASA, TELEC, SIRIM, ACMA, NZ Telepermit, UL
  • Fit & Comfort
    • Headset form factor
      Head band, Neck band as accessory (Mono)
  • Ease of Use
    • Intuitive audio control
      Answer/end call - reject call - volume control
    • Voice / Mute
      Yes
    • Busy Light
      Integrated red light on the microphone tip and the headset, activated when on a call or manually by the user when busy, to act as a “do not disturb” signal
  • Battery
    • Talk time
      Up to 13 hours
    • Charging time
      30 min for 40% charge
      90 min for 100% charge
  • Connectivity
    • Connectivity
      Desk phone & softphone (PC)
    • Connection (mini jack, USB, etc)
      Micro USB, RJ-9 for handset, RJ-9 for desk phone audio, RJ-45 for AUX
    • DECT device
      Yes
    • NFC
      No
    • Bluetooth device
      No
    • Operating range (up to)
      Up to 150m/490ft
    • Headset bandwidth
      Narrowband and wideband.
      Optimized for music (when not in call)
  • General
    • Box content
      Headset, base, power supply, USB cable, desk phone cable, documentation, Quick start guide
    • Main unit dimensions (W x D x H)
      Base: 93 x 90 x 106mm
      Headset: 141 x 32 x 169mm (Duo), 147 x 32 x 169mm(Mono)
    • Headset weight
      83g(Duo) 57g(Mono)
    • Security
      DECT Security Step C & using FIPS approved algorithms for key generation, payload encryption and authentication
    • Warranty
      North America: 1 year limited warranty
      Europe/APAC: 2 year limited warranty
    • Jabra Direct
      Yes
    • Operating Temperature:
      -10° to + 55° C

Works with your phone or platform.

Our headsets and speakerphones work out of the box with over 10,000 traditional deskphones. They are future-proof and compatible with all softphone web-clients and contact center platforms; from Cisco to Avaya to Genesys Cloud.

Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.

Your customers will be happy, and so too will your workforce.

Works with your platform

Want to know what headsets work with your phone or platform? Try our compatibility guide.

Frequently asked questions

What devices can it connect to?

Jabra Engage 65 provides simultaneously connection to up to two devices. It can connect to 1 USB device (desk phone or softphone) and 1 analog phone.

How long does its battery last?

Offers up to 13 hours talk time, depending on usage, and a fast charge option delivering 40% battery in just 30 minutes.

What is the wireless range from the base?

Jabra Engage 65 delivers superior wireless connectivity to a range up to 150 m/490 ft, enabling 3x more users in the same office space – with no loss in connection quality.

How can I use the Engage 75/65 as a corded headset?

Prerequisites

  • Firmware version 2.0.5

If you have installed firmware version 2.0.5 or later (Jabra Direct version 4.x or later is required to install the firmware update), you can use your Jabra Engage 65/75 wireless headset as a wired USB audio device. 

To use your headset as a wired USB audio device, use one of the following options:

  • Option 1
    1. Insert the USB cable into a USB port on the computer.
    2. Press and hold the volume up (+), volume down (-), or Mute button.
    3. Insert the USB cable into the headset.
    4. The headset LED will flash green. When it stops flashing, release the button. You can now select the Jabra Engage 65/75 as an audio device on the computer.

  • Option 2
    1. Insert the USB cable into the headset.
    2. Put the headset on.
    3. Press and hold the volume up (+), volume down (-), or Mute button.
    4. Insert the USB cable into a USB port on the computer.
    5. When you hear the power-on tone in the headset, release the button. You can now select the Jabra Engage 65/75 as an audio device on the computer.

The headset will return to DECT mode after 5 seconds if the USB wired mode is not established.

To change your headset back to a wireless connection, disconnect the USB cable from the headset. The headset will automatically reconnect to the base when it is within range.

Note
When your headset is connected as a wired USB audio device, call controls and the busylight feature on the headset are not supported.

Does it work with Skype for Business?

Yes. Besides, Jabra Engage 65 mono and stereo meet Skype for Business Open Office requirements, a Microsoft standard for customers requiring the best headsets for voice transmission.

Does it work with Mac and PC?

Yes, it works with both PC and Mac.

How secure is it?

DECT standard security protects against wireless intrusion. Jabra Engage 65 has features going beyond DECT secure Level C, which provides the highest protection.

Can it be used in a hot–desking environment?

Yes. Hot-desking, where multiple users share one base, is easy because Jabra Engage 65 mono and stereo can use the same base unit.

For more frequently asked questions, please visit the Jabra Engage 65 support page.

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Accessories

Compatibility guide

Deskphone
Softphone
Mobile/Tablet
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Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

Compare models

Product support

Support content including User Manuals, FAQs, Video Tutorials, and more.

* Relates to Jabra Engage 75/65 Stereo and Mono variants. February 19, 2018. See facts on Jabra.com/commercial-claims