attributes/any(a: a eq 'Product_Portfolio|Jabra') and attributes/all(a: a ne 'Meta_Producttype|8') and attributes/all(a: a ne 'Meta_Producttype|2') and attributes/all(a: a ne 'Meta_Refurbished|True')
Get easy access to the most used functions, like volume and mute. You can also answer and end calls directly from the control unit.
Passive Noise Cancellation
Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. We call this “passive noise cancellation.”
State-of-the-art, noise-canceling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other.
Plug-and-play setup
The headset works out of the box with all leading systems. Installation is as easy as simply plugging it in.
Compatible with your platform
All Jabra USB headsets and speakerphones work with all the most popular online voice call services.
Our products work out of the box* and let you combine perfect sound quality with great comfort.
Jabra Evolve 20 headset, warning leaflet, warranty leaflet, quick start guide, USB controller, plastic bag for controller, plastic bag for headset, certified for Skype for Business sticker (refer to BOM), foam bag for the left earcup of the stereo headset only
Warranty
2 years
Frequently asked questions
Can I listen to music on this device?
Yes. Evolve 20 has world-class speakers that are built for both voice and music.
Does this device have Noise Cancellation features?
The Evolve 20 has passive noise cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve 75 and Evolve 80 headsets
Does it work with Mac and PC?
Yes. It works with both systems.
Does it have a 3.5 mm jack?
No, it comes with USB.
How do I set up my Jabra device to work with Microsoft Skype for Business for Windows?
Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have Remote Call Control over most softphones. To manually change the softphone to Microsoft Skype
for Business, follow these guidelines: Jabra Direct FAQ
What is the difference between standard UC models and models that are certified for Microsoft Skype for Business?
The models that are certified for Microsoft Skype for Business (or Microsoft Lync) support Microsoft Skype for Business as a Plug and Play experience. The Plug and Play experience includes these benefits:
Automatic selection as the default audio device.
Features to answer and end calls, adjust volume, and mute.
If multiple certified audio devices are present, certified models also offer call prioritization. Microsoft Skype for Business will correctly send the audio to the device that was used to answer an incoming call.
If you use a model that is certified for Microsoft Skype for Business with a different computer telephony (softphone) client, the product should work the same as a UC model regarding audio and features (such as answer and end calls, adjust volume, mute).
If you are not using Microsoft Skype for Business, use the standard UC model.
For more frequently asked questions please visit the Jabra Evolve 20support page.
Support content including User Manuals, FAQs, Video Tutorials, and more.
Contact sales
Our team of product experts can help you find the best solution for your company. Get instant pricing and advice for your specific environment and use case. Fill out the form and a Jabra representative will contact you.
Apply for a free trial
If you’re planning to deploy more than 50 units for your company, speak with sales to find out if you might be eligible for a free trial.
Need technical support?
For technical support and warranty-related questions, contact our Business Support team.
Business Support is available Monday – Friday 8 am - 8 pm EST.
You can also call Business Support directly on 1- 866-697-8757
