Jabra Evolve 20
Evolve 20
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Easy call management

Get easy access to the most used functions, like volume and mute. You can also answer and end calls directly from the control unit.

Passive Noise Cancellation

Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. We call this “passive noise cancellation.”

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Get the basics right

Ultimate noise cancellation microphone

State-of-the-art, noise-canceling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other.

Plug-and-play setup

The headset works out of the box with all leading systems. Installation is as easy as simply plugging it in.

Compatible with your platform

All Jabra USB headsets and speakerphones work with all the most popular online voice call services.
Our products work out of the box* and let you combine perfect sound quality with great comfort.

Do you need to connect to your deskphone? Check our compatibility guide.

  • Skype / Skype for Business (Microsoft)
  • GoToMeeting (Citrix)
  • Cisco WebEx
  • Google Hangout
  • Google Chromebox
  • Fuze
  • ClickMeeting
  • Join.Me
  • Adobe Connect
  • circuit
  • Onstream Meetings
  • StartMeeting

*Jabra is certified with all major communication platforms but as a minimum, all Jabra USB devices will work as audio only.

Technical specifications

Jabra Evolve 20

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  • Audio
    • Headset bandwidth
      Wideband
    • Speaker bandwidth Music mode
      Wideband
    • Speaker bandwidth Speak mode
      Wideband
    • Microphone bandwidth
      Wideband
    • Certifications
      Regulatory Approvals: CE, FCC, KCC, RCM, UL, 
      Industrial Certifications: Skype for Business, Avaya, Cisco
  • Battery
    • Battery included
      No
  • Connectivity
    • AC power supply
      USB power supply by PC
    • Bluetooth device
      No
    • Connection (mini jack, USB, etc)
      USB
    • Cord length
      Control cable: 95cm, HS cable: 120cm
  • General
    • Weight mono / duo
      0.1425kg / 0.1711kg
    • Whats in the box
      Jabra Evolve 20 headset, warning leaflet, warranty leaflet, quick start guide, USB controller, plastic bag for controller, plastic bag for headset, certified for Skype for Business sticker (refer to BOM), foam bag for the left earcup of the stereo headset only
    • Warranty
      2 years

Frequently asked questions

Can I listen to music on this device?

Yes. Evolve 20 has world-class speakers that are built for both voice and music.

Does this device have Noise Cancellation features?

The Evolve 20 has passive noise cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve 75 and Evolve 80 headsets

Does it work with Mac and PC?

Yes. It works with both systems.

Does it have a 3.5 mm jack?

No, it comes with USB.

How do I set up my Jabra device to work with Microsoft Skype for Business for Windows?

Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have Remote Call Control over most softphones. To manually change the softphone to Microsoft Skype for Business, follow these guidelines: Jabra Direct FAQ

What is the difference between standard UC models and models that are certified for Microsoft Skype for Business?

The models that are certified for Microsoft Skype for Business (or Microsoft Lync) support Microsoft Skype for Business as a Plug and Play experience. The Plug and Play experience includes these benefits:

  • Automatic selection as the default audio device.
  • Features to answer and end calls, adjust volume, and mute.

If multiple certified audio devices are present, certified models also offer call prioritization. Microsoft Skype for Business will correctly send the audio to the device that was used to answer an incoming call.

If you use a model that is certified for Microsoft Skype for Business with a different computer telephony (softphone) client, the product should work the same as a UC model regarding audio and features (such as answer and end calls, adjust volume, mute).

If you are not using Microsoft Skype for Business, use the standard UC model.

For more frequently asked questions please visit the Jabra Evolve 20support page.

Expert and user reviews

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Compatibility guide

Deskphone
Softphone
Mobile/Tablet
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Product support

Support content including User Manuals, FAQs, Video Tutorials, and more.

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Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

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We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now
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