Wired & Wireless

Call Center Headsets

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Our Recommended Call Center Headsets

Find a headset for your needs, from affordable corded headsets to wireless headsets that let you leave your desk while on a call. All headsets are available in a QD version for your deskphone or a USB version for your computer. Wireless headsets come in both Bluetooth and DECT versions.

Corded headsets

Wireless headsets

Jabra Biz 1500

Jabra Biz 2300

Jabra Biz 2400II

Jabra Pro 900

Jabra Pro 9400

One-ear and two-ear variants

Smartphone connectivity

✕

✕

Air Shock microphone

✕

✕

✕

Noise Cancellation

Low

Medium

High

Medium

High

Boom-arm spin

270°

360°

360°

270°

360°

Reinforced cord

✕

-

-

Ear cushions

Foam

Foam

Leatherette

Soft

Soft

Wireless range

-

-

-

Up to 120 m / 393 ft

Up to 150 m / 492 ft

Battery life (Talk time)

-

-

-

12 hours

10 hours

Jabra Biz 2400II

Jabra Biz 2400II delivers outstanding sound on both ends of the call.

  • A headset that is built to last
  • All-day comfort for agents
  • World-class sound
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Jabra Pro 9400 Series

A wireless headset that enables employees to take calls from their mobile, deskphone, and softphone – all with one headset

  • Outstanding sound quality
  • True wireless freedom
  • Our most secure DECT wireless headset
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Customer Stories

The Jabra solution gives users value, choice, and options.

Jonas Toft Olesen IT manager, Brüel & Kjær

I can confirm that headsets have become our call center's most important tool.

Nicolae Rilea ICT Specialist, Lufthansa

All Lync headsets can be easily connected with USB via plug-and-play.

Anke R. IT Director, Bearingpoint

For me, it wasn't only about the devices, it was about the relationship we could build with a supplier.

Mark Weedon VP IT & Procurement, CEVA Logistics

In addition to high quality, we wanted headsets that offered flexibility and could plug and play across the Cisco product suite.

Arun Kalasapudy Service Manager, Cisco IT

It is pure plug'n'play and the sound is sublime.

Peer Sylvest IT Project Manager, COWI

  • Noise Cancellation
  • HD Voice
  • Air Shock Mic

Noise Cancellation

Noise-cancelling microphones reduce unwanted background noise and are ideal in noisy work environments.

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HD Voice

HD Voice / Wideband audio uses a broader sound frequency range, making your calls lifelike and vibrant. You won’t have to struggle to hear what the other person is saying

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Air Shock Mic

Having the mic close to your mouth can cause unwanted noise from breathing noise. Air shock mics have many small holes and a special layer of foam on the inside. This prevents most air shocks and improves call quality.

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Works with your
phone or platform

Our headsets and speakerphones work out of the box with over 10,000 traditional desk phones. They are future-proof and compatible with all softphone and web clients, from Cisco Jabber to Skype for Business.

Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.

Your customers will be happy, and so too will your workforce.

Avaya
Cisco
Apple
Polycom
Microsoft Skype for Business
Mitel
YeaLink
Unify
Alcatel-Lucent
NEC
Panasonic
Samsung
Siemens
ShoreTel
Gigaset

Want to know what headsets work with your phone or platform? Try our compatibility guide.

Contact sales

Our team of product experts can help you find the best solution for your company. Get instant pricing and advice for your specific environment and use case. Fill out the form and a Jabra representative will contact you.

Apply for a free trial

If you’re planning to deploy more than 50 units for your company, speak with sales to find out if you might be eligible for a free trial.

Need technical support?

For technical support and warranty-related questions, contact our Business Support team.
Business Support is available Monday – Friday 8 am - 8 pm EST.

You can also call Business Support directly on 1- 866-697-8757

Contact Sales

How many headsets are you planning to deploy?

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