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Contact Center

Call Center Headsets

Wired & Wireless Headsets · Noise Cancelling Microphones
· For deskphones, mobile and PCs

Wired

Easy plug and play
with USB or QD.

Wireless

Up to 150m/490ft
from your desk.

From

Connect to PC or Deskphone?

We suggest:

Connect to PC or Deskphone?

We suggest:

Why Jabra for your Contact Center?

Improve customer experience in your call center, whether it’s on-prem or remote, through premium hardware that works seamlessly with your platform.

Woman Wearing Headset
The best headsets. Industry leading microphones, speaker performance, & passive noise cancellation
Jabra Engage 75
A simple way to improve your key performance indicators like AHT, agent satisfaction and customer experience.
Jabra Engage 75 Charging Stand
Jabra is more than just hardware – great service, support, cases and unique digital experiences

The best contact center headsets for reducing background noise wherever you are.

The Jabra Engage 50 reduces background noise with up to 20db more than the Microsoft Teams certification requires. The difference between a crowded office and a quiet library.

Background noise reduction in dB

  • 70
  • 65
  • 60
  • 55
  • 50
  • 45
  • 40
  • 35
  • 30
  • 25
  • 20
  • Average Contact Center
  • MS Teams certified headset
  • Jabra Engage 50
  • Quiet room

Hear the difference with industry leading noise cancelling microphones

See and hear yourself how Jabra stacks up against the nosiest of contact centers and the most capable of our competitors.

Jabra Engage 50 Noise Cancellation Demo

Jabra Engage 50 - Noise Cancellation Demo (Contact Center)

Jabra / Plantronics / Sennheiser - Noise Cancelling Mic Comparison!

Jabra / Plantronics / Sennheiser - Noise Cancelling Mic Comparison!
by Call One, Inc.

Works with your phone or platform.

Our headsets and speakerphones work out of the box with over 10,000 traditional deskphones. They are future-proof and compatible with all softphone web-clients and contact center platforms; from Cisco to Avaya to Genesys Cloud.

Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.

Your customers will be happy, and so too will your workforce.

Works with your platform

Want to know what headsets work with your phone or platform? Try our compatibility guide.

Contact Center Case Studies

The combination of Jabra Engage 50 and Twilio Flex is enabling us to overcome noise and interruptions, and to deliver superior sounding calls – helping us to take customer service to the next level, today and in the future. Alyce Green – Product Owner, Moneypenny MoneyPenny logo
MoneyPenny Customer Story

Harness real-time data from your Jabra contact center headsets to improve performance

Using our real-time Jabra SDK to track, benchmark and improve.

Tracking loud offices (or dishwashers and family members)

The Jabra Engage headsets and SDKs can measure background noise wherever they are, so you can protect and help your agents deliver better customer experience.

Computer screen with stats
Computer screen with stats

Benchmark and track noise over time, by team or by agent

Use metrics on team or agent level to identify noise challenges wherever they may be.

Improve conversations by understanding them.

Track who is talking, cross talk and silence on the line to identify opportunities for coaching and improvement.

Computer screen with stats
Computer screen with stats

…and much, much more

Asset management, device upgrades and more available through the Jabra SDK.

Harness real-time data from your Jabra contact center headsets to improve performance

Contact Sales

Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

Our sales experts are ready to help

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now