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Wired & Wireless Headsets · Noise Cancelling Microphones · For deskphones, mobile and PCs
Why Jabra for your Contact Center?
Improve customer experience in your call center, whether it’s on-prem or remote, through premium hardware that works seamlessly with your platform.
The best headsets. Industry leading microphones, speaker performance, & passive noise cancellation
A simple way to improve your key performance indicators like AHT, agent satisfaction and customer experience.
Jabra is more than just hardware – great service, support, cases and unique digital experiences
The best contact center headsets for reducing background noise wherever you are.
The Jabra Engage 50 reduces background noise with up to 20db more than the Microsoft Teams certification requires. The difference between a crowded office and a quiet library.
Background noise reduction in dB
70
65
60
55
50
45
40
35
30
25
20
Average Contact Center
MS Teams certified headset
Jabra Engage 50
Quiet room
Believe your ears
Hear how our noise-cancelling microphones tune out even the noisiest of contact centers (and see how they stack up against other products in the market).
Our headsets and speakerphones work out of the box with over 10,000 traditional deskphones. They are future-proof and compatible with all softphone web-clients and contact center platforms; from Cisco to Avaya to Genesys Cloud.
Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.
Your customers will be happy, and so too will your workforce.
The combination of Jabra Engage 50 and Twilio Flex is enabling us to overcome noise and interruptions, and to deliver superior sounding calls – helping us to take customer service to the next level, today and in the future.Alyce Green – Product Owner, Moneypenny
Harness real-time data from your Jabra contact center headsets to improve performance
Using our real-time Jabra SDK to track, benchmark and improve.
Tracking loud offices (or dishwashers and family members)
The Jabra Engage headsets and SDKs can measure background noise wherever they are, so you can protect and help your agents deliver better customer experience.
Benchmark and track noise over time, by team or by agent
Use metrics on team or agent level to identify noise challenges wherever they may be.
Improve conversations by understanding them.
Track who is talking, cross talk and silence on the line to identify opportunities for coaching and improvement.
…and much, much more
Asset management, device upgrades and more available through the Jabra SDK.
Harness real-time data from your Jabra contact center headsets to improve performance
Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.
Apply for a free trial
We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.
Immediate sales assistance
Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)
Need technical support?
For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.
We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.
Immediate sales assistance
Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)
Need technical support?
For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.
OfficeHeadsets for both the open and home office.
