The most experienced and helpful agent is useless if they can’t be heard, and their biggest enemy is background noise. In a crowded workplace, noise can turn every conversation into a struggle for both the agent and the customer. In fact, call center agents consistently rate noise as having the largest negative impact on their productivity.
At Jabra, we understand this better than anyone. Our call center headsets are built with one primary purpose in mind: to take noise disruption out of the equation, therefore allowing you to focus on the conversation. With HD voice technology and noise-cancelling microphones, you get crystal-clear sound quality on both ends of the call.
Hear the difference
Noise Cancellation
Noise-cancelling microphones reduce unwanted background noise and are ideal in noisy work environments.
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HD Voice
HD Voice / Wideband audio uses a broader sound frequency range, making your calls lifelike and vibrant. You won’t have to struggle to hear what the other person is saying.
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Air Shock Mic
Having the mic close to your mouth can cause unwanted noise from breathing noise. Air shock mics have many small holes and a special layer of foam on the inside. This prevents most air shocks and improves call quality.
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Our call centre headsets
Find a headset for your needs, from affordable corded headsets to wireless headsets that let you leave your desk while on a call. All headsets are available in a QD version for your deskphone or a USB version for your computer. Wireless headsets come in both Bluetooth and DECT versions.
Our headsets and speakerphones work out of the box with over 10,000 traditional desk phones. They are future-proof and compatible with all softphone and web clients, from Cisco Jabber to Skype for Business.
Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.
With reliability taken care of, you’re able to focus on providing the level of service your clients expect. For that we help by offer amazing sound quality. Whether you choose HD voice, Air Shock Mic or noise-cancelling microphones, our products are designed to deliver the best call experience every time you use them.
Your customers will be happy, and so too will your workforce.
There’s real business benefits. But don’t just take our word for it. One Jabra Pro 9400 customer comments:
Users seem happier. If we’re saving them 10 to 20 seconds, maybe 15 or 20 times a day, we’re doing that every day for hundreds and hundreds of people and that’s where we’re getting ROI.
- Director, End User Computing, Technology Operations
Our team of product experts can help you find the best solution for your company. Get instant pricing and advice for your specific environment and use case. Fill out the form and a Jabra representative will contact you.
Apply for a free trial
If you’re planning to deploy more than 50 units for your company, speak with sales to find out if you might be eligible for a free trial.
Need technical support?
For technical support and warranty-related questions, contact our Business Support team.
Business Support is available Monday – Friday 8 am - 8 pm EST.
You can also call Business Support directly on 1- 866-697-8757
