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Contact Center

Contact center headsets

Keeping customers satisfied, one crystal-clear call at a time

Everyone’s a winner

Our range of professional contact center headsets work in complete harmony with your people and your platforms. So your agents can focus on helping your customers, whether they’re working from the contact center or their couch. That means happier customers, happier agents, and more efficient contact centers.

Man wearing headset

If you need it, we’ve got it.

Our range is huge, with something for everyone. Whether you’re running a state-of-the-art contact center, or equipping home-based agents to do their best work , each one is durable and comfortable, with outstanding call quality.  
Jabra Engage 75

The sound quality great agents deserve.

You might have the best agents in the world, but without great audio, all that talent is wasted. With powerful microphones and outstanding speakers, clarity is your agents’ not-so-secret superpower.
Jabra Engage docking station

Don’t sweat the metrics

Take a deep breath and relax – Jabra contact center headsets can help improve average handling time, agent satisfaction, and customer experience scores  . Who’d have thought one little headset could have so much power?  
SUPPORT

Deploy and Maintain with Confidence

Jabra Professional Services helps you get deployment right anywhere you work, by providing help both before, during and after a deployment of audio and video hardware.

HYBRID WORKING

Happy in hybrid

If you’ve got agents working all over the place, we’ve got the technology to help you make it work. With the right software and hardware combination, your agents can make anywhere their workspace for the day, and your supervisors can still confidently monitor and coach them.

At one with the universe (of phones and platforms)  

Our contact center headsets plug-and-play with over 10,000 traditional desk phones. They’re also compatible with most softphone web clients and contact center platforms including Cisco, Avaya, and Genesys Cloud. Wherever you’re at in your digital transformation, we’ll meet you there. See which of our headsets work with your phones or platform in our compatibility guide.

Check the full compatibility guide
Works with your platform

Believe your ears

Hear how our noise-cancelling microphones tune out even the noisiest of contact centers (and see how they stack up against other products in the market).

Jabra Engage 50 Noise Cancellation Demo

Jabra Engage 50 - Noise Cancellation Demo (Contact Center)

Jabra / Plantronics / Sennheiser - Noise Cancelling Mic Comparison!

Jabra / Plantronics / Sennheiser - Noise Cancelling Mic Comparison!
by Call One, Inc.

It’s your call

Jabra Engage 75
Engineered to be the world’s most powerful professional wireless headsets.
Wearing style Headband stereo or mono
Wireless/Corded Wireless
Charging time 90 min
Fast charging Yes, 40% after 30 min
Charging base Yes, with buttons
Microsoft for Business Certified Yes
Bluetooth Yes
Wireless range 150m/490ft
Connects to Up to 5 devices
DECT Yes
Common Criteria certified Yes
Directional noise cancelling Yes
Jabra Engage 65
Engineered to be the world’s most powerful professional wireless headsets.
Wearing style Headband stereo or mono
Wireless/Corded Wireless
Charging time 90 min
Fast charging Yes, 40% after 30 min
Charging base Yes, with buttons
Microsoft for Business Certified Yes
Bluetooth No
Wireless range 150m/490ft
Connects to Up to 2 devices
DECT Yes
Common Criteria certified Yes
Directional noise cancelling Yes
Engage 75 Convertible
Engineered to give more power to your conversations.
Wearing style Earhook, Neckband, Headband
Wireless/Corded Wireless
Charging time 75 min
Fast charging Yes, 40% after 30 min
Charging base Yes, with buttons
Microsoft for Business Certified Yes
Bluetooth Yes
Wireless range 100m/330ft
Connects to Up to 5 devices
DECT Yes
Common Criteria certified Yes
Directional noise cancelling Yes
Jabra Engage 50
Engineered to be the world’s best professional digital corded headset.
Wearing style Headband stereo or mono
Wireless/Corded Corded
Charging time N/A
Fast charging N/A
Charging base N/A
Microsoft for Business Certified Yes
Bluetooth No
Wireless range N/A
Connects to N/A
DECT No
Common Criteria certified No
Directional noise cancelling Yes
Jabra Engage 50 II
The best headset for clear customer calls*
Wearing style Headband stereo or mono
Wireless/Corded Corded
Charging time N/A
Fast charging N/A
Charging base N/A
Microsoft for Business Certified Yes
Bluetooth No
Wireless range N/A
Connects to N/A
DECT No
Common Criteria certified No
Directional noise cancelling Yes
Engage 55
Portable. Productive. Professional. Engineered to make every call count.
Wearing style Earhook, Neckband, Headband
Wireless/Corded Wireless
Charging time 90 min
Fast charging Yes, 40% after 30 min
Charging base Yes
Microsoft for Business Certified Yes
Bluetooth No
Wireless range 150m/490ft
Connects to N/A
DECT Yes
Common Criteria certified Yes
Directional noise cancelling Yes
Jabra Engage 40
New levels of customer satisfaction
Wearing style Headband stereo or mono
Wireless/Corded Corded
Charging time N/A
Fast charging N/A
Charging base N/A
Microsoft for Business Certified Yes
Bluetooth No
Wireless range N/A
Connects to N/A
DECT No
Common Criteria certified No
Directional noise cancelling Yes

Contented customers

Moneypenny Data logo
he combination of Jabra Engage 50 and Twilio Flex is enabling us to overcome noise and interruptions, and to deliver superior sounding calls – helping us to take customer service to the next level, today and in the future.
Alyce Green , Product Owner, Moneypenny
Sitel logo
We must have a dependable headset that’s comfortable for our associates, economical for Sitel and of superior quality to meet our clients’ expectations. We’ve found all of that through our partnership with Jabra... I’m not allowing anything else to be put on our call center floor.
Ellen Gossett, Head of Global Procurement and Director of Finance, Sitel
Marriott  logo
Our office have an open style where we don’t have any walls or sound barriers in our working space. When it comes to the meetings most of us maximizing our Skype for business call to facilitate our needs or our Member Services Call centre agents in the region, Jabra headsets has the right product to meet our needs.
Rajan Balaguru, Director of IT Field Services, Asia Pacific, Marriott
Lufthansa logo
I can confirm that headsets have become our call center’s most important tool. In fact, thanks to Jabra, we constantly hear praises from our customers regarding our call quality.
Nicolae Rilea, ICT specialist, Lufthansa
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Put your data to work

See how our Jabra SDK helps you track, benchmark, and improve your headsets’ performance in real time.

Explore the ways we can help you achieve headset happiness

Contact Sales

Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

Our sales experts are ready to help

Brief description

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now