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Jabra + Genesys

Engineered for the best customer service

Contact sales
Power customer satisfaction and smarter decisions with Jabra + Genesys
Learn more about the Jabra + Genesys implementation options
Contact sales and get the best solution for your organization

Welcome to a new way of working with Jabra audio technology and Genesys contact centers

Together, Jabra and Genesys improve agent productivity, whether they work from home or the contact center. Leverage our latest audio technology with Genesys® contact centers, to deliver a consistent and transparent customer experience, elevating the voice of your brand and differentiating your services from the rest.

Integrated solutions for the contact center of today

We support Genesys contact center solutions through seamless call control integrations. Whether you choose to operate a traditional bricks-and-mortar contact center, have remote agents working from home, or a blend of both, Jabra and Genesys offer integrated solutions enabling an all-in-one customer experience solution that's easy to use, flexible and customizable to your business needs.

Call Control Integration for Genesys Cloud

Jabra professional headsets are integrated with Genesys Cloud™ software, enabling seamless call control for agents and guaranteeing the best possible experience with the platform. Learn more 

Call Control Integration for Genesys Engage

Jabra headsets used together with Genesys Engage™ software provide full call control and customization when using the Genesys Workspace Desktop Edition. Learn more 

There’s a Jabra headset for everyone

Whether you’re just starting out and simply need great-sounding, robust audio devices, or if you’re looking for a longer-term solution that leverages data and analytics, we have a full range of headsets to support you and get the most from your Genesys investment.

 

Contact Sales

Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 8:00 AM - 5:00 PM (EST)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now