The contact center is changing
Analytics and agent productivity are becoming increasingly important.
Jabra is addressing this with the Jabra Engage 50, engineered to be the world’s best professional digital corded headset. Jabra software delivers live guidance, call analytics and supports fast deployment which ultimately improves the overall customer experience.
Genesys supported platforms
Integration with Genesys PureCloud
The latest Genesys PureCloud integration with Jabra devices offers a plug & play solution without the need to install third party software
Integration with Genesys PureEngage
Jabra provides full call control and customization when using the Genesys Workspace Desktop Edition. This improves the overall user experience and increases agent productivity
Jabra provides superior sound solutions for the Genesys PureConnect platform enabling an all-in-one customer experience solution that's easy to use, flexible and customizable to your business needs
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