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We help you deploy and maintain audio & video devices with confidence and to maximize productivity
With the move to hybrid working environments, video conferencing and a digitally supported workplace, we know technology deployments are more complicated than ever. Jabra Professional Services helps you get deployment right anywhere you work, by providing help both before, during and after a deployment of audio and video hardware.
Key challenges we help you solve
Deploying in home/office environment with different brands
Connectivity interference with many wireless devices in larger offices
End user adoption success and transparency
Video device positioning and room configuration
Lowering IT support hardware tickets
Firmware and configuration tasks
We support you through all three stages of the deployment process
Recommendations
Recommendations for training, deployment, and support of Jabra devices custom to project and environment
Proof of Concept and User evaluation support
Dedicated support for temporary period, assist with installation, optimization, and troubleshooting as needed
Wireless density reviews
DECT and/or Bluetooth review for density risks and deployment recommendations. Custom PDF delivered with presentation call in 10 business days
Software demonstration
Xpress and Direct demonstrations for setup and usage and management
Training documentation development
PowerPoint or PDF, custom training material for usage and support of Jabra solution within the end user environment
Training delivery
Presentation of custom training material to end users and/or super users
Product Pre-Configuration
Product packaging, firmware, or setting changes recommended and applied by Jabra prior to shipment
Product Configuration
Product firmware or setting changes recommended and applied by/with Jabra in customer environment (on site)
Product Installation
Product installation completed by/with Jabra in customer environment (on site)
Go-Live Support
Dedicated support for end users and super users during critical days following deployment in customer environment (on site)
Product Configuration Remediation
Product firmware or setting changes applied by Jabra onsite
VIP Case Reporting
Product packaging, firmware, or setting changes recommended and applied by Jabra prior to shipment. Quarterly or monthly ticket reporting with presentation to review
Your benefits with a dedicated services team from Jabra
Productive users from Day 1
Higher adoption rates improve your business case
Fewer IT support tickets
Higher employee satisfaction rates
Save on maintenance costs
In short, we don’t just deliver hardware, we make sure you get maximum value and certainty in your deployment.
Contact Sales
Get the best solution for your specific needs. Our Service consultants can advise on services, products, compatibility and deployments.
Need technical support?
For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.
For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.
