Jabra Glossary

This glossary contains explanations of common Jabra terminology including industry, technical, and marketing terms. Search for a term by using the alphabetical index or the search bar.

AC adapter

An external power supply used for charging a battery powered device or a base for a wireless headset.


Additional hardware used to support a device. For example, headset stands, extra charging units, bags/pouches.

acoustic safety

The measures taken to protect hearing from harmful levels of acoustic noise.

acoustic shock

A sudden, very loud sound from a headset speaker that results in temporary or permanent hearing damage. The extent of damage depends on the sound level and exposure time.

Active Noise Cancellation (ANC)

The reduction of unwanted low frequency background noise by use of an electronic circuit.

Advanced Audio Distribution Profile (A2DP)

A Bluetooth profile that enables the wireless transfer of high quality audio signals, such as music between a headset and a supported Bluetooth device.

ambient noise

Background noise.


A headset/speakerphone function that answers an incoming call or ends a current call.


Refers to a wearing style for a headset that features a neckband.

audio cable

A cable that connects portable devices and carries audio signals.

audio enhancer

A device that increases call quality on a desk phone or softphone.

audio jack

A phone connector that is used for an audio cable.

audio streaming

Hearing real-time audio such as music, podcasts, and GPS directions.

auto pairing

A feature that allows two devices to wirelessly connect with each other automatically.

automatic volume control (AVC)

The automatic adjustment of the volume of an audio signal, depending on the level of ambient noise.

Audio Video Remote Control Profile (AVRCP)

Refers to the Bluetooth profile that provides a headset with capabilities to:
Play music
Pause music
Stop music
Skip to the next or previous track


A docking and charging stand for a headset. Some bases also work as a connection station for deskphone, softphone, and smartphone/tablet.

battery indicator

A light that displays the battery status of a device.

battery life

The maximum hours of use from a device battery.

battery status

The amount of power remaining in a battery.


Refers to a headset wearing style, where the device stays in place due to a design that wraps behind the ear.


Refers to a headset wearing style, where the device is worn over one of the ears, and then supported by a headband around the back of the head (rather than over the head).


A standard for the short-range wireless interconnection of mobile phones, computers, and other electronic devices.

Bluetooth adapter

A Plug-and-Play device that plugs into a USB port on a computer and enables a Bluetooth connection between the computer and a Jabra device.

Bluetooth profile

Refers to the ways in which Bluetooth enabled devices communicate with each other to provide functionality and features.

boom arm

A headset part that supports a microphone and which may be movable.


Refers to a feature that does not need to be added. For example, a 'built-in' heart rate monitor.


A light built into a headset that activates if you are on a call (or if you self-activate it), to let others know you are busy.

call analytics

The measurement, collection, and analysis of phone call data to monitor call handling.

call center

A business function that handles inquiry calls from customers.

call control unit

A unit that is separate from a headset, and that enables the controlling of calls.

call merging

The process of adding an incoming call to a current call.

call waiting

A phone service in which a user places the current call on hold and answers a second incoming call.

caller ID

A phone service that identifies the number of a caller for an incoming call.

car charger

A device that uses the power from a car battery to charge a device battery.


A universal standard for an analog signal converter from the CC-E range.

Certified for Skype for Business

Refers to a device that meets the Microsoft standard for use with Skype for Business.

compatibility guide

A reference guide that establishes which products are compatible with other products, services, and accessories.

concentration zone

Refers to the benefits of using Active Noise Cancellation (ANC) and the busylight feature, to help the user concentrate.

conference call

A phone call in which you can talk to one or more people at the same time.

conference mode

A function for a Jabra wireless DECT base solution, in which one to three additional base compatible headsets can be connected to the master base. The connected participants can listen and talk to each other during a phone or conference call.


The capability of connecting a headset or base to additional devices and systems.


Refers to the Jabra product category that includes sports products and on-the-go products.

contact center

A business function that handles inquiry calls, IM, mail, and social media communication from customers.


Refers to the adaptable wearing style of a Jabra headset. For example, you can wear the headset attached to a headband, neckband, or earhook.


Refers to a headset style that uses a cable to connect to an audio source, such as a phone or music.


Refers to the clarity of sound. For example, crystal-clear sound.

current call

The call that is actively in progress.


A document that briefly describes a product and its main features and benefits.

decibel (dB)

A unit used to measure the intensity of a sound or the power level of an electrical signal.

DECT (Digital Enhanced Cordless Telecommunications)

A high quality, wireless radio technology used to transmit signals between a headset and a base.

DECT density

The concentration of headsets using DECT technology, that are installed in an area.


The DECT Generic Access Profile (GAP) that enables a phone to make and receive calls.

desk phone

A stationary phone that sits on a desk or table.

desk phone with a headset port

A desk phone that has a port for connecting an external headset.

desk phone without a headset port

A desk phone that does not have a port for connecting an external headset.

dial tone

The sound that a phone produces indicating that it is ready for dialing a call.

dial tone switch

A switch on a headset base that is used to find the dial tone of a desk phone and adjust the audio clarity.

digital headset

A headset that has the processing chip located in the headset instead of in the control unit or cord. This location enables enhanced audio, functionality, and user experience.

digital signal processing (DSP)

The digital processing of audio signals by a Jabra audio device to improve the sound.


To place a headset on a base for storage and charging.

'do not disturb' sign

Refers to the purpose of the busylight, which is a feature of some Jabra headsets.

dual Bluetooth connectivity

Connectivity to two Bluetooth devicedigital headsetdigital headsets at the same time.

dual microphone

Refers to the technology and devices where signals from two microphones are used to improve the sound.


Refers to a headset that has two earpieces. A mono signal is transmitted to both earpieces.


A device consisting of a speaker/pair of speakers inserted in the ear(s) and used for listening to audio such as music or speech. Jabra earbuds are equipped with a microphone and can also be used for phone communication. See also: 'earphones', 'headphones', 'headset'.

ear cup

The cup-like part of a headset/headphone(s) that encloses the ears of the listener.

ear cushion

The padding on the earpiece of a headset/headphone(s) that provides fit and comfort.


A soft headset part that is designed to channel sound directly into the ear.


A headset part that wraps over and around the ear to secure the headset.


A device consisting of a speaker/pair of speakers worn on, around, or in the ear(s) and used for listening to audio such as music or speech. See also: 'earbuds', 'headphones', 'headset'.


An earbud accessory that braces the earbud within the outer ear for a more secure fit.

electronic hook switch (EHS)

A cable solution that connects a wireless headset base and a desk phone, enabling call control functionality directly on the headset.


In sound reproduction, hardware or software that lets a user adjust the frequencies of recorded sound, to improve or customize his or her listening experience.

Federal Information Processing Standards (FIPS)

The standards set by the US government for use in computer systems supplied by government contractors. Some Jabra DECT products are FIPS compliant.

Find my car

A Jabra feature, using geo tagging, that is part of the Jabra Assist app.

Find my Jabra

A Jabra feature, using geo tagging, that is part of the Jabra Assist and Jabra Connect apps.

first time pairing

The intial time two devices pair with each other. For example, connecting a headset and smartphone using Bluetooth.

flight adapter

An accessory which allows a pair of wireless headphones to be used on an aircraft, for the purposes of watching movies or listening to audio.

full battery

Refers to a battery level that is completely charged.

Google Assistant™

The digital voice assistant from Google.

hands free

Refers to the ability to operate a device without using the hands.


A portable wireless phone, or the part of a desk phone, that contains the mouthpiece and earpiece.

handset port

The port on a desk phone, or on a Jabra wireless base, that has a desk phone connection where you connect the handset.

HD Voice

High Definition audio voice quality. Call technology that carries voice data in a wider band of frequencies. Also known as 'wideband'.


The part of a headset that goes over the head (or around the back of it) and supports the earpieces.


A device consisting of a speaker/pair of speakers worn on, around, or in the ear(s) and used for listening to audio such as music or speech. Jabra headphones are equipped with a microphone and can also be used for phone communication. See also: 'earbuds', 'earphones', 'headset'.


A device consisting of a speaker/pair of speakers worn on, around, or in the ear(s) and typically equipped with a microphone boom arm. A headset is used especially for Enterprise phone communication where there is focus on reducing ambient noise that is picked up from a user’s surroundings. See also: 'earbuds', 'earphones', 'headphones'.

headset port

The port on a desk phone where you connect a headset.

hearing protection

Refers to the technologies and standards that are applied to Jabra earbuds/headphones/headsets to protect user hearing and safety.


A Jabra feature that lets you hear immediate surroundings through your earcups or earbuds while wearing them. Nearby sounds are picked up by the microphones and transmitted to the speakers. You can use HearThrough when you're on a call or listening to music, but also when there is no speaker sound.


Refers to the high quality reproduction of sound.

high battery

Refers to a battery level that has a lot of power remaining.

hot desking

An office layout, where multiple workers use a single physical work station during different time periods.

in-car speakerphone

A portable device used for sending and receiving audio in a car.

incoming call

A phone call that is being received.

in-ear audio coaching

A Jabra feature of the Jabra Sport Life app that works with certain Jabra Sport earbuds, and their biometric sensors, to provide audio coaching.

in-line controller

A control unit located within the cord of a headset, that enables easy control of calls.

Intelligent Call Transfer

A Jabra feature that allows you to seamlessly transfer a call from a softphone to a smartphone. Currently applies for Jabra Evolve 40 and Jabra Evolve 80.

internet phone

A phone that makes calls over an internet connection instead of a physical landline.


Refers to the wearing style of an earbud, which you insert and wear in your ear. Also known as 'in-ear'.

IP (Ingress Protection) rating

A standard that rates the degree of protection provided by a device against the intrusion of solid objects, dust, accidental contact, and water. For example, the IP56 rating has high resistance to dust and water. Learn more about IP rating here

Jabra Device Firmware Updater

A software wizard that guides users through the steps required to update the firmware of a Jabra device.

Jabra Sound+

A Jabra smartphone app designed to support and enhance your calls and music experience when using certain Jabra devices.


Refers to a synthetic material that feels like leather. For example, 'leather-feel' ear cushions on a headset.

LED indicator

The lights on a device that indicate the status of specific functions.


A Jabra feature that lets you hear surrounding sounds through your headset/earbuds, while you are wearing them. Surrounding sounds are picked up by the microphones and transmitted to the speakers. When you use Listen-in, speaker audio such as calls or music, is muted but not paused.

low battery

Refers to a battery level that does not have much power remaining and needs to be charged.

medium battery

Refers to a battery level that has about half of the potential full power remaining.

memory foam

A material used in a headset that adjusts to the shape of your ear and retains that shape.

microphone guidance

Live, onscreen feedback during a call, that informs the headset user how to adjust the position of the microphone boom arm to get the best audio performance.

micro USB

A miniature version of the USB interface.

micro USB port

The port used for connecting devices that have the micro USB interface.

mobile phone

A wireless handheld device used to communicate by phone and text message.

modular connector

For a Jabra solution, an interface that links multiple electrical terminations to create a circuit used with a desk phone. Also known as a plug, jack, registered jack (RJ), for example.


A set of predefined audio settings within the Jabra Sound+ app. Each Moment is designed for a specific situation. For example, 'Commute' is designed to give the best sound experience while commuting. You can adjust the settings for each Moment to further optimize them for each situation.


Refers to a headset that has one earpiece.

mounting bracket

A bracket used to mount and secure a headset, speakerphone, or base to a desk.


A standard format used for compressed digital files.

Multi-function button

On Jabra headsets/headphones/earbuds, the part that controls the basic functions.


Bluetooth technology that enables pairing and connection between a headset and two devices simultaneously. Audio is transmitted from only one device at a time.


A Jabra feature that enables connectivity between a headset/headphones/earbuds and multiple telephony devices.

Musical Instrument Digital Interface (MIDI)

A technical standard that describes a communication protocol, digital interface, and electrical connectors.


Refers to the headset function that turns the microphone off and on.


Call technology that carries voice data in a narrower band of frequencies, as opposed to HD Voice (wideband).

Near Field Communication (NFC)

A set of communication protocols that enables two electronic devices to establish communication.


The part of a headset that goes around the back of the neck and supports the earbuds.

Noise at Work

The levels of noise that people are exposed to on the job. Or refers to region-specific regulations that control these levels of noise.

noise cancellation

Technology that reduces the level of ambient noise you hear when wearing a headset.

noise cancelling microphone

A microphone that is designed to filter out ambient noise from the sound of a voice.

omni-directional microphone

A microphone that receives sound from all sides and directions.

on-ear detection

A feature that automatically detects when the headphones are put on or taken off and performs certain actions in response. For example, pausing or playing audio, answering or muting calls, or enabling sleep mode.


Refers to the headset function that turns the headset on and off.


Refers to the headset function that sets the headset to on, off, pair.


Refers to a wearing style of headset, where the ear cups sit on but do not enclose the ear.

operating range

The area span over which a device functions effectively.

operating temperature

The temperature span in which a device functions effectively.

Optimized for macOS

Refers to a device that meets the Apple standard for use with the operating system of the Mac computer (not smartphone or tablet).

optional accessories

The headset parts that are not necessary but may enhance its use.


Refers to a device or product that works immediately and is ready to use when it is unpacked. No special setup is required.

Over The Air (OTA)

Refers to the wireless transmission and receipt of information and signals. Used, for example, to distribute firmware updates to mobile devices.


Refers to a wearing style of headset, where the ear cups completely cover and enclose the ear.

package contents

Refers to the supplied parts that come in the package when you purchase a Jabra device. Also known as 'what's in the box'.

paired devices

Refers to multiple devices that are paired (connected wirelessly) using Bluetooth.


The process of establishing a wireless connection between two Bluetooth enabled devices.

pairing mode

Refers to the state of a device when it is searching for other Bluetooth devices to pair with.

Passive Noise Cancellation (PNC)

The reduction of high frequency noise in the headset speakers based on the physical design (size, diameter, shape, material) of the earcups.


A Jabra feature that eliminates potentially harmful sound spikes to the ears of the user.

phone and network dependent

Refers to a headset feature whose functioning depends on the smartphone and network with which is used.

phone dependent

Refers to a headset feature whose functioning depends on the smartphone with which is used.

phone port

The port, for example on a device, where you connect a desk phone.


Refers to the headset function that plays or pauses the audio.

Plug and Play

Refers to devices that work when first used or connected. There is no need for additional software or configuration to attain full functionality.

portable charger

A portable device for charging or recharging batteries.

Power Nap

A feature that conserves the battery life of a Jabra wireless device, by setting it in standby mode when it has not been used.

power off

To turn off a device.

power on

To turn on a device.

power outlet

An outlet that supplies electric power to devices.

press and hold

A user action for operating headset buttons and functions.

Public Switched Telephone Network (PSTN)

The aggregate of the world's circuit-switched telephone networks that are operated by national, regional, or local telephony operators, providing infrastructure and services for public telecommunication.

Push-To-Talk (PTT)

A method of telecommunications that uses a headset button to switch between voice reception and voice transmission modes. In default mode (the button is not pressed) the microphone is muted. To transmit voice, the user presses the button.

quick disconnect (QD) cable

A cable that seamlessly connects a corded headset to a phone, and which may also have functions to control the headset.

Quick start guide (QSG)

A mini pamphlet that describes how to start using a Jabra device.

rain and shock resistant

The ability of a headset to withstand impact or surface water.

Rapid Charge

A Jabra feature that allows a limited (not full) battery charge to be made in a short period of time. For example, Rapid Charge on the Jabra Sport Pace gives one hour of battery life from a 15 minute charge. Also known as 'fast charging'.


To automatically dial a phone number again.

redial last number

To automatically redial the phone number that was last dialed.

reject call

To refuse an incoming call on a Jabra device.

remote call control (RCC)

The ability to control a device, such as a phone or speakerphone, using a headset.

remote handset lifter (RHL)

A device that enables remote call control of a desk phone from a wireless headset by automatically lifting the handset of the desk phone off the hook. The device is connected to the base.


The sound made by a phone to indicate an incoming call or text message.


In telecommunications, refers to an audio signal that is received by a speaker.


Enhanced audio protection for a headset that ensures a safe listening level and meets the EU and US safety requirements for Noise at Work.

SafeTone G616

Enhanced hearing protection for headset users, that ensures a safe listening level while following the Australian regulatory requirements for telecommunications equipment guidelines.

safety information

Guidance for using a headset safely.

Session Initiation Protocol (SiP)

A communications protocol for signaling and controlling multimedia communication sessions in applications of Internet telephony for voice and video calls, in private IP telephone systems, as well as in instant messaging over Internet Protocol (IP) networks.


Audio feedback from one's own voice, that a headset user hears when speaking into the microphone. Voice is picked up by the microphone and transmitted to the speaker. You can typically adjust the sidetone level on a Jabra device.


The digital voice assistant from Apple.

sleep mode

A standby mode feature automatically entered by some Jabra wireless devices after a period of inactivity, to preserve battery.


Artificial Intelligence (AI) technology that uses the microphones in the headphones to 'listen' to your immediate surroundings and automatically change audio settings based on your predefined preferences, or the default profiles (Moments) within Jabra Sound+.

soft key

A programmable button on a device.


Software based telephony that lets a user make phone calls over the internet using a computer.


A combination speaker and microphone, that lets you remotely control calls on a connected phone.


A mode of operation for an electronic device, in which the power is on and the device is ready for immediate use.

standby time

The amount of time a wireless Jabra audio device can remain powered on while not being used for calls, especially in relation to the capacity of the battery.


Refers to sound that comes through two or more speakers so that it seems to surround the listener and come from more than one source.

storage temperature

The temperature at which a device can be safely stored when it is not powered.

talk time

The amount of time a wireless Jabra audio device can be used for calls, especially in relation to the capacity of the battery.


A brief, light movement of the fingertip to interact with a touchscreen or a device. The movement does not require sustained pressure or time.

target phone

The phone that is used to answer incoming calls if multiple phones are connected.

technical specifications

A document that defines a set of requirements that a product meets or exceeds.


As an aid to hearing aid users, a headset is equipped with a telecoil that supports a compatible hearing aid, thereby enhancing the sound quality from the phone.

telephone cable

The cable that connects a phone to a base, handset, or wall outlet, for example.


A display screen on a device that a user interacts with by tapping.


To convert speech into text.

true wireless

Refers to Bluetooth earbuds that do not have a cord connecting them to each other or to an audio device.


In telecommunications, refers to an audio signal that is transmitted by a microphone.

Unified Communications (UC)

The integration of communication services that are exchanged over an enterprise network. For example, web and video conferencing, instant messaging, and presence information.


Universal Serial Bus. An industry standard that defines cables, connectors, and communication protocols that are used between computers, specific desk phones, and Jabra devices.

USB port

A standard interface on computers, some desk phones, and electronic devices, that enables connection of Jabra USB devices.

user manual

A technical document that gives assistance to people using Jabra devices.

US military standard

The standards set by the US Department of Defense that ensure products meet certain requirements.


The United States Occupational Safety and Health Administration. The Jabra Safetone feature complies with the US OSHA requirements (see 'Safetone').

video conferencing

A technology that allows two or more locations to communicate via live, simultaneous, two-way video and audio transmissions.

virtual surround sound

An audio system that creates the perception that there are many more sources of sound than are actually present.

visor clip

A clip fastened to the back of the Jabra Freeway in-car speakerphone, that hooks to the sun visor inside a car.

voice assistant

Voice activated software on a smartphone or other device, that can supply information and perform certain types of tasks for the user. For example, Google Assistant™, Siri®, MS Cortana, Amazon Alexa.

voice control

A spoken command a user can give to control a headset function. For example, 'Answer' to answer a call. Also, the ability to enable spoken commands to smartphone systems such as Siri, Google Now, or Cortana.

voice dialing

A feature that enables a user to speak the name of a person in their contact list to make a call, rather than dialing the number.

voice guidance

Voice announcements from a Jabra device that help you use the device.

Voice over IP phone (VoIP)

A technology that uses the internet for telephone or video conferencing communication.

volume up/down

A headset function that adjusts the speaker volume up or down.

warning leaflet

A printed leaflet supplied in the box, that provides instructions for proper use and care of the device.


A written guarantee, issued to the purchaser of an item by its manufacturer, promising to repair or replace it if necessary within a specified period of time.

warranty leaflet

A printed leaflet supplied in the box, that states the warranty information for the device.

wearing style

The style in which a Jabra audio device can be worn. For example, 'around-the-neck', 'over-the-ear'.


Refers to headphone/headset ability to withstand exposure to weather without damage or loss of function (subject to warranty).

white paper

An authoritative report or guide that informs readers about a Jabra product.


High Definition audio voice quality. Call technology that carries voice data in a wider band of frequencies. More commonly referred to as 'HD Voice'.

wind noise reduction

Microphone technology that reduces the ambient noise created by wind.


Refers to a device that does not have cables and uses wireless technology, such as Bluetooth or DECT, to connect to an audio source such as a phone or music.

wireless range

The maximum distance that there is wireless connectivity for a device. For example, the wireless range is 30 meters/100 feet.

work mode

Refers to the different working styles found commonly within the open-plan office.


Refers to a product that is the best of a category. For example, 'world-class' speakers with ANC.


Jabra technology that identifies a human voice from the ambient sound around it.

ZoomTalk microphones

Refers to intelligent directional microphones that focus on human voice and not nearby ambient noise.

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