The contact center is changing. Analytics and agent productivity are becoming increasingly important.
Jabra is addressing this with the Jabra Engage 50, engineered to be the world’s best professional digital corded headset. Jabra software delivers live guidance, call analytics and supports fast deployment which ultimately improves the overall customer experience.
Try out your headset’s Amazon Connect integration by following a few simple steps.
To easily integrate with the Jabra SDK including call control as well as Jabra Engage 50 Real-Time Integration on AWS Connect, please refer to the following link
Please refer to Jabra Developer Zone –SDK to access device management capabilities
1 USB-A via accessory
2 The call control unit is available as an accessory