Call Control Integration
As easy as 1 - 2 - done
Jabra provides ringer/on-hook/off-hook integration for an Amazon Connect implementation
Step 2 - on the Desktop Agent side, the IT Administrator has to deploy the following:
- Google Chrome Extension link click here and click on WebExtension Chrome Web Store
- Chrome Host File click here and select the correct agent OS
The agent will be asked to unblock Google Chrome pops-up. Only Chrome is supported at this time.
For mass deployments, Step 2 above can be accomplished utilizing the following links: