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Personalize your Jabra charging case

Preview is for illustration only. Actual product may vary.
Please make sure the spelling is correct as the engraving is permanent and will not be refunded.
Orders with customized engraving cannot be cancelled or returned.
The right to cancel does not apply for bespoke and customized products made specifically to your order.
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Personalize your charging case (free)
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attributes/any(a: a eq 'Product_Portfolio|Jabra') and (attributes/all(a: a ne 'Meta_Refurbished|True') or attributes/any(a: a eq 'Meta_Accessorytype|17'))

Release version: 4.2.0
Release date: June 09, 2020


• New features:
Supports data analytics integrations for the following:

   DECT density and error logging*

   • Headset interaction logging*

   • Simple speech analytics*

   • Audio exposure logging*

   • Noise level guidance*
• New feature: Call begin tone. Option to change default setting from “Call initiated” to “Audio initiated” so a tone is played in the headset when the audio link to the base is established**.
• Fixed: the headset does not wake up from powernap on an incoming call.
• Fixed: secondary headset docked in a base that are in powernap is not paired correctly the base in certain cases
• Updated: headset does not re
pair each time when connected to the base if easy pairing is set to on.   
• Performance and stability improvements

*available later in 2020 in Jabra Xpress and Jabra SDK.
**requires that Audio announcements are set to Voice or Tones.

Release history

Release version: 3.4.1
Release date: August 05, 2019


  • New feature: A2DP support for music streaming
  • New feature: Superior and safe (Intellitone 2.0, Speech Level Normalization, Intelligent Acoustic Shock Protection) read more in the technical white paper: Safetone™located here:
  • Fixed: USB dropout experienced on some thin clients
  • Fixed: audio dropout when used for calls with Microsoft Teams
  • Performance and stability improvements

Release version: 2.1.1*
Release date: March 20, 2019

  • Fixed: USB connectivity stability
  • Performance and stability improvements

*Note: Supported by Jabra Direct 2.0 (version 4.x or later). Download at

Release version: 2.0.5
Release date: December 11, 2018


  • New feature: Added ability to use headset as a wired headset. Press and hold either the Mute, Volume up, or Volume down button, while simultaneously plugging the headset into a USB port.
  • New feature/Jabra Engage 75: Added options to “Audio protection” setting on the base > Advanced menu.
  • New feature: Added “Off” option for “Audio announcements” setting.
  • New feature/Jabra Engage 75: Added “Ringtone in headset” setting to the base > Advanced menu.
  • New feature/Jabra Engage 75: Added ability to reconnect to a mobile device from the base.
  • New feature/Jabra Engage 75: Added ability to use the base name as the Bluetooth device name.
  • Updated/Jabra Engage 75: Added “Product information” details on the base > Advanced menu.
  • Updated: Improved call handling for multiple calls from the base and headset when not using an EHS adapter.
  • Updated: Improved pairing of base with headset after a Power Nap or reboot.
  • Fixed: Reduced time needed to establish an audio link.
  • Fixed/Jabra Engage 75: Optimized display performance.
  • Fixed: Uncommon issues when docking headset to end calls.
  • Fixed: Improved mute feature in various scenarios.
  • Performance and stability improvements.

Release version: 1.9.19
Release date: October 19, 2018


  • Fixed: echo issues observed with some desk phones when connected via 4-wire
  • Fixed: missing ringtone for certain mobile phones
  • Performance and stability improvements

Release version: 1.9.15
Release date: September 05, 2018


  • Resolved an issue sometimes seen when used with Elux 4.
  • Resolved an issue when using IQ mode with Panasonic phones.
  • Resolved an audio issue (metallic noise) when used via USB with Mitel 6940 phones.

Release version: 1.9.13
Release date: July 06, 2018


  • Change name of Text Language pack to "Global" (instead of "EMEA/APAC")
  • ”Current Call feature” is not working once you merge the call.
  • Solved a challenge where audio sometimes dropped out every 20 seconds on secondary USB, if muted.
  • Solved a reboot challenge when docking headset to end merged call.
  • Solved an issue where the volume level was not always preserved for next call.
  • Updated Caller ID – to show name of phone in case no Caller ID available (instead of ”Unknown Caller”).
  • Improved volume synchronization with Bluetooth devices.
  • Solved an issue where sidetone was still enabled for desk phone even if sidetone was disabled.
  • Improved Audio experience when handling multiple calls on multiple phones and modes.
  • Updated User Equalizer (bass, treble and normal) to take immediate effect if changed during call.
  • Improvements for headset mute when used on Citrix platform.
  • Added the missing ringtone when used with Jabra GN1000 hooklifter.
  • Improvements to Desk phone setup with Electronic Hooklifters.

Release version: 1.8.4
Release date: April 25, 2018


  • Stability improvements.
  • Minor bug fixes.

Release version: 1.8.0
Release date: April 05, 2018


  • First public release