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Jabra Enhance Pro PM wireless hearing instruments enable you to stream audio directly from your smartphone or tablet and personalize your sound on the go with the Jabra Enhance Pro app.
Direct audio streaming
You can connect Enhance Pro PM wireless hearing aids directly to your iPhone®, iPad® or iPod® touch. This enables you to stream phone calls, music, navigation or any other audio from your device directly to your hearing aids.
Made for iPhone, iPad or iPod touch (MFi)
When your hearing aids are paired with any of the compatible iOS devices listed below, direct audio streaming and basic hearing aid adjustments are natively integrated and available directly from the device settings.
Personalize your hearing settings
Use the Enhance Pro app to tailor your hearing experience and perfectly match your preferences. Easily. Discreetly. And straight from your iPhone, iPad or iPod touch. Find the apps for free download on the App Store.
Compatible iOS devices:
*Compatible with Jabra Enhance Pro PM hands-free calls. Software requirement: iOS 15.3 and iPadOS 15.3 or later.
The apps can also be used on Apple Watch®, but they must be installed on your iPhone to work.
Requirement for running the apps: iOS 12 or later.
When running iOS 15.4 on your iPhone the hearing aids may lose connection every time the phone reboots requiring you to un-pair and re-pair the hearing aids with your iPhone and complete the pairing flow in the app.
Apple has released an updated version iOS 15.4.1. on March 31st, 2022, that addresses these issues, and we highly recommend installing this update as it becomes available.
Watch support requires watchOS 5 and iOS 12 or later.
You can also find details on Apple device compatibility in description for the Jabra Enhance Pro app on the App Store or under 'About the Jabra Enhance Pro app' in the app's settings.
If your Android smartphone support direct Android Streaming to Hearing Aids (ASHA), you can download and install the Jabra Enhance Pro app, open it and tap “Get started”. Once the hearing aids are paired with your smartphone, you can stream audio directly.
Direct streaming to Android devices* is one of the latest advancements in hearing aid connectivity and therefore, it is available in select smartphone models with the required technology. Please check with your service carrier before purchasing a new smartphone to ensure that they have also enabled the service.
Direct Android Streaming Devices
*Full streaming compatibility with Android devices requires minimum Android v10 and Bluetooth 5.0 and that functionality has been enabled by the phone manufacturer and service carrier. Accordingly, the compatibility information provided should be used for reference only. Although Jabra strives to achieve seamless device compatibilities, Jabra cannot guarantee full compatibility with all Android devices.
If direct Android streaming is not supported by your Android smartphone, you can use the Phone Clip+ to stream sound. The Phone Clip+ enables you to connect your Jabra Enhance Pro PM hearing aids to any Bluetooth v.2.0 Android device.
Customize your hearing experience
You can use the Enhance Pro app to personalize your hearing aid settings to match your preferences. You can quickly adjust your sound experience via the app, so you will always be confident with your hearing aids and ready to engage with the world around you. Find the apps for free download on Google Play.
Compatible Android devices:
The Android devices below are compatible with Enhance Pro app:
The Enhance Pro app is available for download on all Android devices running Android OS version 8.0 or later, but we verify compatibility with the devices listed above.
Compatibility for Online Services within Enhance Pro app requires Android 8 or a later version.
Phone Clip+ compatibility: Android devices running OS 2.3.5 or later and Bluetooth v. 2.0. Functionality verified on selected devices from HTC, Huawei, LG, Motorola, Samsung and Sony.
In order to best support those who are experiencing this new world, we've created support materials to help you familiarize yourself with this technology.
The files will automatically download when you click on them:
Remote Fine-Tuning Quick Guide
Live Assist Quick Guide
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Release notes: Details
Manufacturer Warranty available through Costco
Hearing Instruments are covered for 3 years - Covers all product defects during the term of the original warranty. Warranty term covers all hearing instrument components, including receivers.
No extension of repair warranty is provided in the event of a repair during original warranty. Separate wireless accessories have a 1 year warranty.
Retailers may offer different warranties for Jabra Hearing products. Please consult your bill of sale or contact your retailer for specific information.
Loss and Damage
2 years - Loss and Damage coverage is subject to a one time replacement during the term of the warranty. There is no deductible or charge for this one time coverage.
Once utilized, no further Loss and Damage coverage is available on the hearing instrument. If a lost device is found after Loss and Damage has been claimed, it must be returned to Costco. L&D coverage on that device will not be reinstated.
May not apply in all countries. Please direct questions on Loss and Damage to your local Costco.
For general questions about the Jabra Enhance Pro PM, contact Customer Service: +1-800-882-3636.
For questions about pairing, the Jabra Enhance Pro app, or wireless accessories, contact Consumer Technical Support: +1-888-511-3864.