If you know which model you have please select it from the menu below (optional).

FAQ - Top questions


FAQ - All questions


The video narration is in English. When a video is playing, you can optionally turn on/off English subtitles by clicking the CC button CC YouTube setting in the bottom toolbar (or pressing “C” on your keyboard). The subtitles may either be verified by Jabra or auto-generated by YouTube.

Please note that translated subtitles, verified by Jabra, may be available in Chinese (Simplified), French, German, Japanese, or Spanish. To see available translated subtitles, click the Settings icon YouTube settings, go to Subtitles/CC, and then select the preferred language.

In this section you can find firmware and, if applicable, software for updating your Jabra device. You can update some Jabra devices directly using the firmware file. Updating other Jabra devices may require installing Jabra software.

The relevant firmware file and software download will be available here.




File Description Language or Region Release date Version Release notes
Details Details Download

The following images show where to find your product serial number.

Serial Number

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The VXi Corded USB Adapter X50 will cease manufacture on April 3rd 2019. All variants of this product are affected.
Sales will continue as long as there is stock.

After Market Service is ensured for all variants and accessories according to Jabra's warranty obligations.

To ease the transition from the VXi Corded USB Adapter X50 variants, please refer to the migration matrix below.


Item No.


Alternative Item No.

VXi X50-G USB Adapter


Jabra Link 230


VXi X50-P USB Adapter


Jabra Link 230 and P-10 Adapter*

230-09 and 01-0418*

VXi X50-V USB Adapter




*P-10 Adapter (01-0418) only available in 25pc packs

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