What payment methods can I use?
We accept PayPal as well as Visa®, MasterCard®, Discover®, American Express®, Diner’s Club®, and JCB, as well as Wire Transfer and ATM cards if they are issued by one of these major credit card companies..
Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.
Should I use spaces or dashes when I enter my credit card number?
No. Enter your credit card number without any spaces or special characters. It should be entered as a continuous string of numbers./p>
Does my billing address have to match the address on file with my credit card?
Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement.
Why is my credit card being rejected?
There are many possible reasons for a credit card not being accepted, such as:
- You have reached or exceeded your credit limit
- You have exceeded your daily charge limit
- Other technical problems beyond our control
If you have problems submitting your credit card payment you can contact our Support for help. When you contact our Support you may be asked for any error message numbers you received, as well as the reference number seen in the shopping cart.
When will my credit card be charged?
You will not be billed until your product is shipped. This includes any preordered or backordered products. If your items are shipped separately you will be billed each time a product is shipped.
In case of multiple shipments on the same order, you will not be charged more for shipping than the amount that was originally quoted to you at the time you placed the order.
If you use Paypal or Paypal Express you will be billed upon ordering.
How will the charge show up on my credit card?
The charge for your order will appear on your credit card as: "DRI*Jabra/BlueParrot".
Can I order without a credit card?
Yes. In addition to credit cards we accept PayPal as well as Wire Transfer and ATM cards if they are issued by one of the major credit card companies (Visa®, MasterCard®, Discover®, American Express®, Diner’s Club® or JCB).
Do I have to pay sales tax ?
Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout.
Tax-exempt entities can request a refund of the tax paid on an order. We will need a copy of your tax-exempt certificate and the billing or shipping address on the order must match the address on the certificate. Please include your order number or a copy of your receipt or invoice. You can fax a copy of your certificate, with order number or invoice to 952-253-8760.
How do I get a copy of my invoice?
You can print a copy of your invoice from the Order History page.
Click here to look up your order and print a copy of your invoice.
How will you know where and how to send my physical product?
A Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.
How do I start a new order?