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We really value your opinion, as it helps us to know when we’re getting it right in our ambition to make life sound better.

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We’re really sorry to hear that you’re not completely satisfied with your PanaCast experience.

This intelligent camera system really does have a lot to offer. Video performance depends a lot on Jabra PanaCast, your network, the service or app you are using, and how it is set up. Before you give up on more immersive, inclusive meetings for everyone, why not see if there’s something we can do to help?

Our Support pages are full of useful information – from help with getting set up, to firmware upgrades and accessories.

Visit support page >

Prefer to learn by watching? We hear you:

  • Learn how to install and set up Jabra PanaCast, as well as hear all about the optional accessories that can help make your PanaCast life easier. Watch video
  • The horizontal 180° field of view is the PanaCast’s hallmark feature. Learn how it works. Watch video
  • Intelligent Zoom detects where people are, and automatically adjusts the view accordingly. But how? This video will show you. Watch video

Although PanaCast is capable of streaming in Panoramic-4K, the actual quality depends on a variety of external factors, including which software or platform you’re using. Even the cable can affect the image, make sure you use the cable supplied with the camera. If you want to see what quality you’re getting out of your PanaCast, here are couple of options.

  • For Windows
    • Use the Microsoft Camera application
    • To find the Camera app, select Start > Camera. Once you’ve opened the Camera app,select settings and for Photo Quality choose 4.1MP 32:9 (3840x1080) and for Video Quality choose 1080p 16:9 30fps. Close settings.
    • select Photo or Video, and then select it again to either take a picture or start a video. If you’re making a video, select Video again to finish your recording.

    • To see your new photo or video, or any you've taken before, select Start > Photos, and then select the Collection you want to see.
  • For Mac
    • Download the AVrecorder application to see how well your Jabra PanaCast is performing (AVrecorder can be downloaded here)

Still struggling? Let one of our friendly team help you.

We hope this has helped you see all there is to love about this intelligent video conferencing camera. And if it has, we’d love you to revisit the feedback page and let us know. Click here