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As the only company in the world with consumer, professional and medical-grade sound, all under one roof, we’re uniquely placed to create safe audio products that don’t compromise on sound quality.

Caring through understanding

As a company that specializes in hearing aids, professional devices, and consumer headsets, we’re committed to following international regulations to ensure maximum listening safety for our users. Hearing health is at the heart of everything we do, so we’ll never deviate from these standards in any of our products.

Protecting through engineering

Each product we make is fitted with a failsafe mechanism. This means that even if the software fails, hardware will still act to prevent the volume from exceeding the maximum limitation for any unpredictable impulses.

Caring through education

Even though our products meet global standards (including national deviations), we also strive to educate our users about the dangers of hearing loss associated with prolonged high-volume listening. All our products have a warning page inside the box, and in our Sound+ app, we leverage our expertise in hearing to deliver personalized sound that’s specifically adapted to each user’s unique hearing capabilities.

You can reduce the risk of hearing damage even further by following these safety guidelines:

1. Prior to using this product follow these steps

  • Before using the product, turn the volume control to its lowest level.
  • Put the headset on
  • Slowly adjust the volume control to a comfortable level.

2. During the use of this product

  • Keep the volume at the lowest level possible, if increased volume is necessary, adjust the volume control slowly.
  • If you experience discomfort or ringing in your ears, immediately discontinue using the product.
  • With continued use at high volume, your ears may become accustomed to the sound level, which may result in permanent damage to your hearing without any noticeable discomfort.

Compensating through design

The smart design of our products, from the perfect in-ear fit and great passive noise cancellation, to the fine-tuning of the internal components, allows you to enjoy the sound you like at a lower volume level, further reducing the risk of hearing loss.

Read more about safety

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